“The added Value of our service lies in the extensive competence of our teams, which are able to provide integrated logistics solutions specifically focused to serve the furniture market operators, taking advantage of our wide and international network”
• Sea shipments (FCL and LCL), air shipments, and rail freight service between Europe and China;
• Extensive presence in the USA/Canada, South-eastern Asia, Japan, India, UAE, Latin America and Australia;
• Customs clearance for goods, both in import and export trade, local clearance procedures, and bonded or standard stocking services at our own warehouses.
• Road services: daily departures for Europe and Russia;
• Guaranteed allocated allotments for the most important carriers along all major air-traffic routes;
Sea & Air shipments, consolidation services, customs planning, packaging & insurance service: these are just some of the many specialist services that D.B. Group provides for the furniture market in China, thanks to the solid expertise and through the direct management of our six branch offices in Shanghai, Hong Kong SAR, Guangzhou, Qingdao, Beijing and Chengdu.
• Sea shipments (FCL and LCL);
• Air shipments including weekly import services from Europe with console box and flash service on demand;
• Rail freight service between Europe and China;
• Dedicated consolidation service from different suppliers (both in Europe and China) and strong communication skills.
We completely acknowledge our role to be fundamental in order to maintain the final customer’s satisfaction level the same along the whole acquisition process. This is why, we have developed specific solutions to provide complete services.
DHD is a new business unit responsible for the study and development of import projects from pick-up, transportation and direct delivery to buildings, offices or private home. Furthermore, it offers the additional service of assembly and installation of furniture directly in house. In this way, consumers are sure they will have one single contact point from the moment they buy until the time they can enjoy their new furnishings. At the same time, suppliers know whom to relate to in case they need any information.
The services we can provide consist of:
• Delivery on site;
• Inside delivery;
• Inside delivery to the customer floor, house, rooms;
• Assembly Service: placement of goods, packaging removal;
• Installation Service: installation of the goods;
• Kitchen Installation;
• Lighting installation – including electrical connection;
• Curtain Installation – fixing curtain;
• Packaging removal service and disposal.
Project furniture cargo ( Contract): in case of important dead-line fixed by customers or hight volume import cargo. This service is extremely connected to our DHD service in case of Contract installation service or mock up service;
Mall and retail service: Display merchadise service, positioning and assembly, 24h service, site coordinator;
Fair service: one touch point, multi pick-up, import customr operation, booth delivery, on site fair support, after fair service.
You will easily find an expert in Hong Kong SAR, Shanghai and the Guandong area. Anyway, we will join you on the whole territory, you just have to call us!
No matter the type of product, we know that buyers of high-end items don’t buy just a thing, rather an experience. This is why we have studied a service through which we take every precaution necessary to make sure products won’t be altered and the perception of their value won’t change during the last step of the buying process. White Glove Service are a special opportunity to create bespoke solutions and make sure high-value items arrive to the final consumer with the care and cure they deserve.
The service is very much appreciated in the context of contract projects, by design and architecture studios, specialized dealers and owners of e-commerce platforms.
Our expertise in fashion industry is 40 year-long. Since the beginning of our activity we supported customers working in this sector to help them optimizing their supply chain. With our capillary network of offices and warehouses in China we are able to provide both strategical and operational support to fashion-focused firms who are now in need to match physical retail and digital environment to better answer customers’ new buying habits.
Solutions dedicated to fashion:
If you are part of the fashion sector, finding the right partner for your logistics operations can be a competitive advantage. These solutions allow us to handle all product categories pertaining to the different phases of fashion production supply-chain.
• Supply and delivery: raw materials, fashion components, semi-finished products, samples and sample collections;
• In-store delivery: furniture and interiors, fittings, advertising and marketing materials;
• Distribution and door-to-door: Collections and replenishments, GOH;
• E-commerce: Order management, kit setting-up, customized packaging, quality check;
• After-sale service: returns management, quality check.
The care that makes the difference:
We know that buyers of high-end fashion items don’t buy just a thing, rather an experience. This is why we have studied a service through which we take every precaution necessary to make sure products won’t be altered and the perception of their value won’t change during the last step of the buying process.
E-commerce logistic services:
To deal with the new consumers means adapting to new ways of purchasing goods.To answer these needs we:
• Our global network of offices, which has allowed us to grow side by side with the new market trends;
• Customized solutions for e-commerce platforms and marketplaces logistics – that include orders management, labelling, customized wrapping operations, quality control, returns and reverse logistics;
• High digitization process undertaken by our company, which allows us to set improved communication between offices and warehouses, cost reduction, improved efficiency and a control over delivery to be perfectly on time;
• Worldwide network of customs specialists always at your disposal to study the best solution for exporting or importing your high-end goods;
• Warehouse facilities are located in Free Trade Zones near production districts of China, Italy and USA.
High value goods need particular care when considering their supply chain and distribution. If, on the one hand, it is true that some requirements haven’t change over time, on the other hand, millennials driving growth in the majority of sectors have pushed also luxury brands to deal with customers having a different mindset and purchasing habits.
At D.B. Group we have developed a deep expertise in supply chain management for high-end products since the beginning of our activity, 40 years ago. We have built strong relationships with our suppliers, choosing those who could provide high-quality standard services. By operating at the same time as the provider of both transport and brokerage, we can guarantee advantage for speed to our customers. Furthermore, our global network allows us to supply seamless and integrated services, being the one-stop solution provider for brands that need a partner for their international logistics operations. By offering end-to-end solutions, we grant high communication and customer service levels; by acting as a global control tower we can exploit the increased visibility on the different steps of the supply chain and improve the flexibility of processes, quickly reacting to unexpected changes and reducing associated risks.
We have developed a set of services specifically thought to match the needs of luxury products logistics.
Hand Carry:
This is the best service for items that need a special attention. Its main advantages are: quickness, safety and efficiency. By choosing this solution, a representative of D.B. Group will carry your goods, traveling as passenger on board of the same transport means until the place of delivery. No matter the kind of product, in this way we can deliver the goods as quickly as possible with the highest safety standards. We can grant: continuous control over the goods, contact with our representative, smooth communication on shipment updates, 24/7 service, ideal solution in case of urgency.
E-commerce logistic service:
To deal with the new consumers means adapting to new ways of purchasing goods. This is why logistics for ecommerce has gained so much importance in the last decade. Our global network (link pagina) of warehouse facilities has allowed us to grow side by side with the new market trends. We are now offering customized solutions for e-commerce logistics, that include a set of services such as orders management, labelling, customized wrapping operations, quality control, returns and reverse logistics among many others. The smoothness of the process is granted by the high digitization process undertaken by our company, which allow us to set improved communication between offices and warehouses, cost reduction, improved efficiency and a control over delivery to be perfectly on time.
Alongside with the dedicated services, other factors to be considered are customs regulations and the opportunity of reducing fees associated with importing high-value products. To answer these requirements, we have developed a worldwide network of customs specialists (link customs) , always at your disposal to study the best solution for exporting or importing your high-end goods. Furthermore, our warehouse facilities are located in Free Trade Zones near production districts of Europe, United States, China and South East Asian Countries.
Address: 上海市虹口区东大名路1050号绿地浦创大厦1704-1706室
Post code: 200080
E-mail: shanghai@dbgroup.net
P.IVA: IT03311000263
